Return & Refund: We do not accept returns or exchanges unless the item you purchased is defective eg: zip problem, obvious stains (more than 1cm), torn/ripped items. If you receive a defective item, please do not hesitate to contact us immediately at Instagram direct message with details of the product and the defect. Once the product is worn out, tag is removed, or it's received more than 48 hours, it's consider as sold and non-refundable. Lack of item when received: Kindly record a full video when you unbox the parcel and dm us on IG. Once we received the full video with sufficient evidence, we will proceed with refund.